Users must have one of the following roles to receive notifications in their respective area: Department Management, Branch Management, or Company Management. These roles are designed to ensure that they are informed about new reports within their jurisdiction.
It is important that notifications are activated in the user's profile and that the user actively desires to receive them. Without this activation, no emails will be sent, even if users hold one of the aforementioned roles.
To activate notifications, users must first log in. After logging in, they should click on the top menu item representing their profile. In the profile section, users will find the settings for notifications. Here, they can choose to receive email notifications for new incidents. This option must be activated for users to be properly informed.
In summary, the appropriate role must be assigned, notifications must be activated in the user's profile, and users must explicitly choose to receive these notifications.